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  FAQ>> General
 

FAQ - General

Are you a Canadian company?   What kind of services do you provide?
What's your mission statement?   What are the features and benefits of your services?
Where can we see some samples of your recent web design and development projects?   How are you different from other companies that provide the same services?
What are your acceptable methods of payments?   What are your acceptable terms of payment?
What's your refund policy?   Do our business rescue the ownership of website or graphics that you design for us?
What's your privacy policy?   What are your terms of service?

Are you a Canadian company?
Yes, we are a Toronto based proudly Canadian company registered with the government of Ontario.

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What kind of services do you provide?
We provide the following services. To know more about a specific service of your interest you can visit the related pages in our website through the following links.

   Web Design & Development
     Presentation Websites
     Flash Design
     Ecommerce
     Website Assessment
     Website Maintenance
     Search Engine Optimization
     Web Presence


   Graphic Design
     Logo
     Corporate Identity Package
     Flyer & Brochure
     Banner Ad


   Domain Name Registration


   Web Hosting

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What's your mission statement?
Our mission is making your web presence and application development convenient, progressive and profitable to share your joy and pride of success. We are proud of this mission and believe it's a great driving force for our success and growth.

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What are the features and benefits of your services?
Please visit our Who we are? page.
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Where can we see some samples of your recent web design and development projects?
Please visit our Portfolio page.

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How are you different from other companies that provide the same services?
Please visit our How we are different? page.

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What are your acceptable methods of payments?
For web design & development and graphic design services we accept business checks or electronic transfer (i.e. Interac Email Money Transfer) to our business account. For domain name registration and web hosting we accept business checks, electronic deposit to our business account and credit cards through PayPal. You don't need to sign in or have an account with PayPal to be able to pay by your credit card through PayPal and there's no fee for you to send funds.
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What are your acceptable terms of payment?
For web design & development and graphic design services, 50% deposit upon contract sign off or order confirmation and the rest upon your approval of the finished job. For domain name registration and web hosting full payment is required at order time.

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What's your refund policy?
There's no refund for web design & development, graphic design and domain name registration services as they are all fully customized services.

For web hosting service, we provide a 30-day money back guarantee, if you are not satisfied with the service during 30 days of registration for any reason, we'll issue a refund minus 5% processing fee, no question asked. If you cancel an annual plan we'll issue a refund of your unused portion minus $25 processing fee.

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Do our business rescue the ownership of website or graphics that you design for us?
Yes, certainly, after full payment you acquire the ownership, however, we reserve the right to use them as samples of our works for promotional purposes.
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What's your privacy policy?
Please visit our Privacy Policy page.

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What are your terms of service?
Please visit our Terms of Service page.
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Web Design & Development: Presentation Websites | Flash Design | Ecommerce | Website Assessment
           Website Maintenance | Search Engine Optimization | Web Presence
Web Design Procedure: How we carry out a project? | Free Quote
Graphic Design: Logo | Corporate Identity Package | Flyer & Brochure | Banner Ad
Domain Name: Features and Benefits | Services | Plans | Register Now
Web Hosting: Features and Benefits | Services | Plans | Order Now
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